Web Survey Bibliography
Purpose: This study expands upon existing knowledge of response rates by conducting a large-scale quantitative review of published response rates. This allowed a fine-grained comparison of response rates across respondent groups. Other unique features of this study are the analysis of response enhancing techniques across respondent groups and response rate trends over time. In order to aid researchers in designing surveys, we provide expected response rate percentiles for different survey modalities.
Design: We analyzed 2,037 surveys, covering 1,251,651 individual respondents, published in 12 journals in I/O Psychology, Management, and Marketing during the period 1995–2008. Expected response rate levels were summarized for different types of respondents and use of response enhancing techniques was coded for each study.
Findings: First, differences in mean response rate were found across respondent types with the lowest response rates reported for executive respondents and the highest for non-working respondents and non-managerial employees. Second, moderator analyses suggested that the effectiveness of response enhancing techniques was dependent on type of respondents. Evidence for differential prediction across respondent type was found for incentives, salience, identification numbers, sponsorship, and administration mode. When controlling for increased use of response enhancing techniques, a small decline in response rates over time was found.
Implications: Our findings suggest that existing guidelines for designing effective survey research may not always offer the most accurate information available. Survey researchers should be aware that they may obtain lower/higher response rates depending on the respondent type surveyed and that some response enhancing techniques may be less/more effective in specific samples.
Originality/value: This study, analyzing the largest set of published response rates to date, offers the first evidence for different response rates and differential functioning of response enhancing techniques across respondent types.
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Web survey bibliography - Other (439)
- Why do you play? The development of the motives for online gaming questionnaire (MOGQ); 2011; Demetrovics, Z., Urbán, R., Nagygyörgy, K., Farkas, J., Zilahy, D., Mervó, B., Reindl, A., Agoston,...
- The “Frequency Divide” on Web Surveys: Opinions, Behaviours and Demographics Differences...; 2011; Reis, E., Vicente, P.
- LinkedIn and Facebook in Belgium: The Influences and Biases of Social Network Sites in Recruitment and...; 2011; Caers, R., Castelyns, V.
- PhD Students’ Research Group Networks. A Qualitative Approach; 2011; Coromina, L., Capo, A., Coenders, G., Guia, J.
- PhD Students’ Research Group Social Capital in Two Countries: A Clustering Approach with Duocentred...; 2011; Coenders, G., Coromina, L., Ferligoj, A., Guia, J.
- Preface; 2011; Coenders, G., Doreian, P.
- Explaining Unit Nonresponse in Online Panel Surveys: An Application of the Extended Theory of Planned...; 2011; Haunberger, S.
- Utilizing Web Technology in Business Data Collection: Some Norwegian, Dutch and Danish Experiences; 2011; Haraldsen, G., Snijkers, G., Roos, M., Sundvoll, A., Vik, T., Stax, H.-P.
- E-Census 2011 Portugal: implementation and results of the Pilot Survey; 2011; Vicente, P., Rosa, A., Reis, E.
- Standardising the web data collection channel at the Basque Statistics Office (EUSTAT); 2011; Prado, C., Guinea , C.
- An Experimental Investigation of Mode Effects in the Hungarian Census Test 2009; 2011; Vereczkei, Z.
- Effectiveness and consequences of various recruitment methods in psychological research: case study; 2011; Poltorak, M.
- Snap judgement polling; 2011; Anderson, K., Wright, M., Wheeler, M.
- Web based CATI on Amazon Elastic Compute Cloud and VirtualBox using queXS; 2011; Zammit, A.
- Web/Cloud Based CATI Using queXS; 2011; Zammit, A.
- Research on Internet survey errors and control methods; 2011; Mingyue, F., Xicang, Z.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- Different functioning of rating scale formats – results from psychometric and physiological experiments...; 2011; Koller, M., Salzberger, T.
- A Comparison of CAPI and PAPI through a Randomized Field Experiment; 2011; De Weerdt, J.
- Changing research methods in Ukraine: CATI or Mixed-Mode Surveys?; 2011; Paniotto, V., Kharchenko, N.
- The Influence Of The Direction Of Likert-Type Scales In Web Surveys On Response Behavior In Different...; 2011; Keusch, F.
- Which Technologies Do Respondents Use in Online Surveys – An International Comparison?; 2011; Kaczmirek, L., Behr, D., Bandilla, W.
- Can Internet surveys help us understanding allergic disorders? – results from a large survey in...; 2011; Kalogeromitros, D., Psaltopoulou, T., Makris, M., Koti, I., Chliva, C., Stefanadi, E., Hatziagelaki,...
- E-survey (surveys based on e-mail & web) Analysis and identification of cold responsive proteins in...; 2011; Sodabeh, J.-G., Ferdous, R.-J., Lello, Z., Ghasem, K., Ghasem, H. S., Gholipoori, A., Siroos, M., Sajjad...
- Development of a web-based survey system for evaluating affective satisfaction ; 2011; Cho, Y., Han, S. H., Kang, S., Park, J.
- A Method for Evaluating Mode Effects in Mixed-mode Surveys; 2011; Vannieuwenhuyze, J., Loosveldt, G., Molenberghs, G.
- Handle with Care: The Impact of Using Java Applets in Web-Based Studies on Dropout and Sample Composition...; 2011; Stieger, S., Goeritz, A., Voracek, M.
- An overview of Internet-based surveys in hospitality and tourism journals; 2011; Hung, K., Law, R.
- Measuring Political Knowledge in Telephone and Web Surveys: A Cross-National Comparison; 2011; Strabac, Z., Aalberg, T.
- Response Rates in Organizational Science, 1995–2008: A Meta-analytic Review and Guidelines for...; 2010; Anseel, F., Lievens, F., Schollaert, E., Choragwicka, B.
- Developing a web explicit research strategy theory in African universities: a cross-comparison of specific...; 2010; Kirigha, K. A., Neema-A.
- Maximizing online respondent engagement through a game-way research design; 2010; Swahar, G., Swahar, J.
- Online panel survey, Change and stability of political attitudes; 2010
- Social Networking Sites: Evaluating and Investigating their use in Academic Research; 2010; Redmond, F.
- An Analyze of the Zero Price Effect on Online Business Performance - An Research Based on the Mobile...; 2010; Liu, Y., Yuan, P.
- Dealing with Nonresponse in Survey Sampling: an Item Response Modeling Approach; 2010; Matei, A.
- Blogosphere and Democracy in Portugal–Results of a Websurvey; 2010; Carvalho, T., Casanova, J. L.
- Establishing a Qualitative Data Archive in Austria; 2010; Smioski, A.
- Web Based Paper Form Verification Using QueXF; 2010; Zammit, A.
- Does Making The Survey Topic More Salient Lead To An Expert Bias? – The Influence of Announcing...; 2010; Keusch, F., Mayerhofer, W., Weilbuchner, N., Jungreithmaier, S.
- Developing and Evaluating a Student Online Panel.; 2010; Stiglbauer, B., Gamsjäger, M., Gnambs, T., Batinic, B., Altrichter, H.
- Online Access Panels: A detailed look at different Ways of Entering, their Costs and Participation Behavior...; 2010; Führer, R., Keusch, F.
- Theoretical model of context-sensitive mobile methods; 2010; Maxl, E.
- Can a professional questionnaire layout make up for a boring topic? The mediating role of topic interest...; 2010; Keusch, F., Mayerhofer, W., Jungreithmaier, S., Weilbuchner, N., Fuehrer, R., Kling, H.
- Using Propensity Score Weighting to Reduce Bias of a Swiss Market Research Web Panel; 2010; Wiegand, G., Jella, H., Beat, H., Stefan, L.
- Combining Link-Tracing Sampling and Cluster Sampling to Estimate Totals and Means of Hidden Human Populations...; 2010; Félix-Medina, M. H., Monjardin, P. E.
- Quality in Unimode and Mixed-Mode designs: A Multitrait-Multimethod approach; 2010; Revilla, M.
- Some Notes on the Probability Space of Statistical Surveys; 2010; Petrakos, G.
- Web panels: Replacement technology for market research; 2010; Goeritz, A.
- Color red in web-based knowledge testing; 2010; Gnambs, T., Batinic, B., Appel, Ma.